Rowan Trollope | Chief Executive Officer | Five9
9:30 am PT | 11:30 am CT | 12:30 pm ET
In the contact center, embedded AI will augment and improve human productivity. Empowered humans with the tools to build, train and optimize AI will gain insights into the vast amounts of valuable data that sit in the contact center. It’s this togetherness that unlocks the true power of your workforce and helps you create a customer experience that delights customers and works in the real world. We call this Collaborative Intelligence. Join this session to learn how enterprises are harnessing this collaborative intelligence to transform their businesses.