Dave Wright is ServiceNow’s Chief Innovation Officer and chief evangelist for how to make the world of work, work better. He has helped thousands of organizations implement technologies that can create efficiencies, streamline business processes, and reduce costs while creating excellent employee and customer experiences. Before joining ServiceNow in 2011, Wright spent more than six years with VMware, Inc. as vice president of technical services for EMEA. From 2003 to 2005, Wright headed up the technical division for Northern and Southern Europe at Mercury Interactive. Prior to that he spent six years at Peregrine Systems, Inc., where he held a variety of senior technical and marketing positions.