Kentis Gopalla

Kentis Gopalla, Zoom

Kentis Gopalla is Head of Ecosystem for Phone and Contact Center at Zoom, where he drives strategic partnerships and growth opportunities for the product group. Prior to Zoom, Kentis was the Global Partner Leader for Amazon Connect, one of the fastest-growing businesses at AWS, where he launched a program helping partners create industry solutions for contact centers and other customer experience offerings. Prior to AWS, Kentis spent 15 years at Genesys, where he led the company’s effort to drive innovation, technology vision, and product and go-to-market strategies for new and adjacent markets. Kentis has a degree in Biomedical Engineering from Nanyang Technological University in Singapore.

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