Niklas Heuveldop is the President and CEO of Ericsson North America, supporting Ericsson’s customers and partners in the United States and Canada in building out the 5G innovation platform, leading a new wave of innovation that will radically improve lives, redefine business and pioneer a more sustainable future. Heuveldop previously served as Chief Strategy Officer and Head of Group Function Technology & Emerging Business, leading the establishment of a new business area dedicated to emerging business. Prior to that role, Heuveldop was Chief Customer Officer and Head of Group Function Sales.
He first joined Ericsson in 1993 and has served in various international assignments across the Americas and Europe, including as Head of Global Customer Unit AT&T and Head of Market Unit Central America & Caribbean.Ericsson’s customers and partners in the United States and Canada in building out the 5G innovation platform, leading a new wave of innovation that will radically improve lives, redefine business and pioneer a more sustainable future. Heuveldop previously served as Chief Strategy Officer and Head of Group Function Technology & Emerging Business, leading the establishment of a new business area dedicated to emerging business. Prior to that role, Heuveldop was Chief Customer Officer and Head of Group Function Sales.
He started at Ericsson in 1993 and has served in various international assignments across the Americas and Europe, including as Head of Global Customer Unit AT&T and Head of Market Unit Central America & Caribbean. From 2001 to 2005, Heuveldop led venture capital-backed technology start-ups, first as COO at WaterCove Networks, which was acquired by Alcatel in 2003, and then as CEO at ServiceFactory, a management buyout from Swedish operator Telia. Heuveldop holds a Master of Science degree in Industrial Engineering & Management from the Institute of Technology, Linköping University, Sweden.